Delivery

All orders are processed and delivered by an international network of specialized shipping partners. You will receive a confirmation email once your order has been dispatched, containing your tracking information and a link to follow its progress.

Please note that we aim to prepare orders for shipment within 2-3 business days. Delivery times will vary depending on your location and the shipping method selected at checkout. Any delivery dates provided are estimates and are not guaranteed.

We deliver to most countries worldwide. Shipping costs are calculated based on the destination country and the total weight of your order. These charges will be displayed clearly at checkout before you complete your purchase.

For larger items, such as furniture, a white glove delivery service is provided. You will be contacted directly to schedule a convenient delivery date. The service includes delivery to a room of your choice, unpacking, and placement, followed by the removal of all packaging materials.

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help.

You have 30 days from the date of delivery to return an item for a full refund or exchange. To be eligible for a return, items must be unused, in their original pristine condition, and returned in the original packaging to ensure protection during transit.

To initiate a return, please visit our online returns portal at extraordinarilyhome.com to request a return authorization. Once your return is approved, you will receive detailed instructions on how to proceed.

Please note that the customer is responsible for the return shipping costs unless the item is faulty or incorrect. We strongly recommend using a tracked and insured delivery service for your return, as we cannot be held responsible for items lost in transit. Refunds will be processed to the original payment method once the returned item is received and inspected.